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Most of your employees are ethical and honest. However, between 2% and 5% of an organisation’s turnover is lost to fraud and theft every year and in a recent Ernst & Young survey of the Times Top 1000, the average cost of each fraud was £130,000. In addition to fraud, there can be are issues around misconduct, unethical behaviour, falsification of records, sexual harassment and drug and alcohol abuse.
However, although it is vital that an organisation is aware of these issues, employees often keep quiet because of worries about retribution or retaliation.
Employee Advisory Resource can offer confidential, whistle-blowing hotlines which benefit from the following straightforward process;
- A concerned employee contacts the confidential, 24 hour hotline via a freephone number
- Information is gathered by a highly trained and experienced call handler through a ‘Who, What, How, When’ process
- Each report is assigned a unique PIN number which is given to the caller
- A report is compiled, double-checked and sent to a previously-authorised recipient within the organisation, by a secure, confidential method
- Upon confirmation of receipt, the report is destroyed
A confidential, secure hotline can’t replace your organisation’s existing communication methods but it is one more channel through which you can learn about these sensitive issues. And with employees free to disclose malpractice without fear, your organisation can be protected from claims under new laws such as the Public Interest Disclosure Act.
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