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The aim of our workplace mediation and investigation services is to provide timely and cost-effective outcomes to workplace disputes, protecting the interests of the organisation, whilst at the same time ensuring respect for the individual(s) concerned.
The benefits of mediation over traditional approaches, such as litigation, employment tribunals and court proceedings are that:
- It succeeds in 80% of cases
- It is less expensive than the alternatives
- It applies in a wide range of workplace scenarios, including contractual disagreements and employee disputes
- It is quick and non-adversarial
- All parties retain control
- Relationships can be preserved
Mediation is based on the principle of finding solutions to disputes in a non-threatening environment with the help of independent and impartial professional mediators. The role of the mediator is to facilitate and manage the process that will help parties reach a mutually acceptable solution.
Our impartial mediators can:
- Conduct enquiries and investigations
- Undertake employee interviews
- Help employees set realistic action plans
- Provide clear, focussed and objective reporting
- Evaluate the process to demonstrate it’s effectiveness
- Provide training for line managers and HR professionals on effective ways to resolve disputes and to prevent their reoccurrence
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